Terms of Parking and Privacy Policy

By entering our premises, you agree to the terms outlined in this policy as well as our practice policies and procedures.

Patient Parking: Park at Your Own Risk

Thank you for choosing Greenside Orthodontics for your care. To ensure a smooth and safe parking experience, we kindly ask that all patients review and familiarise themselves with the following guidelines. Please note that by parking your vehicle on our premises, you acknowledge and accept full responsibility for any loss, damage, or theft that may occur. We appreciate your cooperation in adhering to these terms:

1. Security Measures

Our facility is equipped with security cameras and personnel to enhance the safety of our patients and their belongings. However, we cannot guarantee the absolute security of your vehicle.

• Always lock your vehicle and ensure all valuables are either removed or kept out of sight.

• Report any suspicious activity or incidents to our staff or security personnel immediately.

2. Limited Liability

Greenside Orthodontics and its staff will not be held liable for any loss, damage, or theft of your vehicle or its contents while parked on our premises.

• This includes, but is not limited to, theft, vandalism, accidents, fire, weather-related damage, or any unforeseen events.

3. Recommended Precautions

• Ensure you have appropriate insurance coverage for your vehicle and its contents.

• Avoid leaving valuable items in your vehicle while parked on our premises.

• Park only in designated areas and follow all signage or instructions provided by our team.

4. Assistance and Reporting

If you experience any issues or need assistance with your vehicle while parked, please notify our staff or security personnel.

• Promptly report any incidents, accidents, or damages to your vehicle while parked on our premises.

By parking on our premises, you acknowledge and agree to these terms. While we strive to provide a secure environment, parking is at your own risk. Your understanding and cooperation help us maintain a safe and efficient parking experience for all.

Privacy and Safety Policy: CCTV Surveillance and Audio Recording

Introduction

At Greenside Orthodontics, we prioritise the safety, security, and privacy of our staff, patients, and visitors. In line with applicable laws, we utilise a Closed Circuit Television (CCTV) system and audio recording facilities. This policy outlines how these systems operate and ensures that your privacy and confidentiality are respected.

Use of CCTV Surveillance

Our CCTV system is used to monitor and protect the safety of everyone on our premises. Cameras are strategically placed in common areas, including entrances/exits, waiting rooms, corridors, and consultation rooms. We are committed to balancing security needs with respect for privacy rights.

Use of Audio Recording

Audio recordings are also part of our security measures, intended to protect both patients and staff. These recordings may capture sound within consultation rooms, but they are not intended to intrude on privacy. Their purpose is solely for safety and security.

Data Protection and Privacy

Data captured by CCTV and audio recordings are treated as highly sensitive. We have strict procedures in place to ensure that all data is handled, stored, and disposed of in compliance with data protection laws, including the Protection of Personal Information Act (POPIA).

Access to CCTV and Audio Recordings

Only authorised personnel have access to these recordings, and only for legitimate reasons such as security management or incident investigation. Requests for access by law enforcement will be carefully reviewed, and access will only be granted if legally required. We will not share recorded data with third parties unless there is a valid reason.

Retention of Data

All recordings are stored for a specific period, unless needed for ongoing investigations, legal proceedings, or other valid purposes as permitted by law.

Compliance and Review

This policy will be reviewed regularly to ensure it remains effective and compliant with current laws and regulations. Updates will be made as needed to stay aligned with legal requirements.

For further information or questions regarding these policies, please contact Greenside Orthodontics.

Greenside Orthodontics

236 Barry Hertzog Ave, Greenside, Johannesburg, 2193, South Africa

Phone: 011-646-5736